COPPA Compliance - Ace UR Math | Children's Privacy Protection
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✓ COPPA Certified

COPPA Compliance

Last Updated: January 30, 2026

Ace UR Math is fully compliant with the Children's Online Privacy Protection Act (COPPA). We are committed to protecting the privacy and safety of children under 13 who use our platform.

What is COPPA?

The Children's Online Privacy Protection Act (COPPA) is a U.S. federal law that protects the privacy of children under 13 years old. It requires websites and online services to:

  • Obtain verifiable parental consent before collecting personal information from children
  • Provide clear notice of data collection practices
  • Maintain reasonable security measures to protect children's information
  • Allow parents to review and delete their children's information
  • Limit collection to only what's necessary for the service

How Ace UR Math Complies with COPPA

1. Parental Consent

We require verifiable parental consent before any child under 13 can create an account or use Ace UR Math:

  • Parents must create their own account first
  • Parents then create child accounts under their supervision
  • Children cannot sign up independently if under 13
  • Parents can manage all child account settings

2. Data We Collect from Children

We collect only the minimum information necessary to provide our educational services:

Information We Collect:

  • Child's first name (for personalization)
  • Grade level (to provide appropriate content)
  • Learning progress and performance data
  • Practice session history
  • In-app achievements and rewards

Information We DO NOT Collect:

  • Child's last name
  • Child's email address
  • Child's phone number
  • Child's home address
  • Child's date of birth
  • Child's photograph
  • Child's geolocation

3. How We Use Children's Information

Children's data is used solely to provide and improve our educational services:

  • Personalize learning experiences and adapt difficulty levels
  • Track progress and provide feedback to parents
  • Award achievements and rewards within the app
  • Generate progress reports for parents
  • Improve our AI tutoring algorithms

4. We Never Share Children's Information

We do not and will never:

  • Sell children's personal information to third parties
  • Share children's data for advertising purposes
  • Display targeted ads to children
  • Allow third-party tracking on child accounts
  • Use children's data for marketing

5. Security Measures

We implement industry-standard security practices to protect children's information:

  • Encrypted data transmission (SSL/TLS)
  • Secure cloud storage with encryption at rest
  • Regular security audits and vulnerability testing
  • Strict access controls for employee data access
  • Automatic logout after inactivity
  • Two-factor authentication for parent accounts

Parent Rights and Controls

As a parent, you have complete control over your child's information and account:

You Can:

  • Review: Access all data collected about your child at any time
  • Delete: Request deletion of your child's account and all associated data
  • Refuse: Refuse further collection of your child's information
  • Control: Manage all privacy settings and account features
  • Export: Download your child's learning data and progress reports

How to Exercise Your Rights:

To review, modify, or delete your child's information:

  1. Log in to your parent account
  2. Go to Settings → Child Accounts
  3. Select your child's account
  4. Choose "Privacy Settings" or "Delete Account"

Or contact us directly at [email protected]

Data Retention

We retain children's information only as long as necessary to provide our services:

  • Active accounts: Data retained while account is active
  • Deleted accounts: All data permanently deleted within 30 days
  • Anonymized data: Some progress data may be anonymized and retained for service improvement

No Advertising to Children

Ace UR Math does not display advertisements to children or allow third-party behavioral tracking. Our app is ad-free for all users, especially children.

School and Teacher Accounts

When Ace UR Math is used in a school setting:

  • Schools act as the parent's agent and provide consent
  • Teachers can create student accounts with school authorization
  • Parents can still access and control their child's information
  • All COPPA protections remain in effect

International Users

While COPPA is a U.S. law, we apply these same protections to all children worldwide, regardless of location. We also comply with:

  • GDPR (General Data Protection Regulation) in the EU
  • PIPEDA (Personal Information Protection) in Canada
  • Other applicable international privacy laws

Updates to This Policy

We may update this COPPA Compliance statement from time to time. When we do:

  • We'll update the "Last Updated" date at the top
  • We'll notify parents via email of material changes
  • We'll seek renewed consent if required by law

Third-Party Services

We use limited third-party services to operate Ace UR Math. All service providers:

  • Are contractually obligated to protect children's information
  • May only use data to provide services to us
  • Cannot use data for their own purposes
  • Must maintain COPPA compliance

Service Providers We Use:

  • Stripe (payment processing - no child data)
  • AWS/Google Cloud (secure data hosting)
  • Anthropic Claude (AI tutoring - no personal data shared)

Questions or Concerns?

If you have questions about our COPPA compliance or how we handle children's information, please contact us:

  • Email: [email protected]
  • Mail: Ace UR Math, COPPA Compliance Officer, [Your Address]
  • Phone: [Coming Soon]

You can also file a complaint with the Federal Trade Commission (FTC) if you believe we are not complying with COPPA:

Need Help?

Our team is here to answer any questions about child privacy and safety.

Contact Support