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Contact & Support
Have questions? Need help? Our friendly support team is ready to assist you!
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Our support team typically responds within 24 hours 🚀
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Other Ways to Reach Us
Email Support
Get help via email (response within 24 hours)
[email protected]
Live Chat
Chat with our team in real-time
Available Mon-Fri, 9am-6pm EST
Open Live Chat
Phone Support
Talk to our support team
Mon-Fri, 9am-6pm EST
Coming Soon!
Business Inquiries
For partnerships, schools & enterprise
[email protected]
Quick Answers
How do I reset my password?
Click "Forgot Password" on the login page, enter your email, and follow the reset link sent to your inbox.
How do I cancel my subscription?
Go to Settings → Subscription → Cancel Subscription. You'll have access until the end of your billing period. See our Terms of Service for details.
Can I get a refund?
Yes! We offer a 14-day money-back guarantee on your first purchase. Contact [email protected] to request a refund.
The app isn't working. What should I do?
Try these steps: 1) Restart the app, 2) Check your internet connection, 3) Update to the latest version. Still having issues? Email us at [email protected]
Do you offer school/district pricing?
Yes! We have special pricing for schools and districts. Contact [email protected] for a custom quote.
Is my child's data safe?
Absolutely. We're COPPA compliant and never sell or share personal data. Read our Privacy Policy and COPPA Compliance for details.